Frequently Asked Questions (FAQs)

1. What is service number?

The service number is appearing in the top left corner of the electricity bill.

2. What is IVRS ID?

The IVRS ID is appearing in the top left corner of the electricity bill.

        IVRS ID

3. When would the SMS be generated?

You would receive SMS 5 days before the cash due date.

4. What are the modes for SMS  registration?

Following options are available SMS registration:

  • By Visiting this website
  • Send SMS to 8889241300
            "MPWZ REG [Service Number]" to register.
            "MPWZ UNREG [Service Number]" to unregister.
            "MPWZ GET [Service Number]" to get bill details.

Kindly always take care while entering your service number, it must be in correct format

2. Is there any registration fee?

No.

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